topic Re: New subscription in Get Support

New subscription

6Aman — Sat, 07 Oct 2023 19:35:37 GMT

Hi there , i am using public mobile sim from last two years . I want to get new deal of 40gb for 40$. I want that deal with no 90 day subscription. Please reply@

Re: New subscription

JRod — Sat, 07 Oct 2023 19:39:04 GMT

@6Aman

Login to your account on the self serve portal. Go to the subscription and add-on’s tab and hit change subscription. It will then show you all the available plans, choose the one you want and choose to either renew now or on next renewal. If you can afford to wait I’d suggest to change on next renewal so you don’t lose out on money you’ve already spent.

Re: New subscription

Chalupa_Batman — Sat, 07 Oct 2023 19:51:03 GMT

How to change plans

Log into your Public Mobile account, then click on Subscriptions and Add-ons.

Then go to Change Subscription.

Then choose the one you want. There will be 2 options. Change immediately or at the end of cycle. Change it for the end of the cycle. Meaning it will change next month and you won't lose anything you've already paid for this month.

Re: New subscription

Dunkman — Sat, 07 Oct 2023 19:52:40 GMT

@6Aman

Just to clarify.... are you an existing customer? Or a previous customer wanting to activate a new account?

The new deal for 40 GB of 5G data requires 90 days subscription. If you want monthly subscription, you will need to pay $45 per 30 days.

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

Change subscription

6Aman — Sat, 07 Oct 2023 19:59:27 GMT

Hi there, as I mentioned i am using public mobile from last more than 2 years and now i want to change my subscription to 40gb for 40$ with 90 day subscription. But i do not want to get 90 day subscription i want to pay monthly 40$ for 40gb . Please reply

Re: Change subscription

Dunkman — Sat, 07 Oct 2023 20:17:17 GMT

@6Aman

You can change your plans via self service account.

Unfortunately, as mentioned in my previous post, if you want to pay monthly for this plan, you will not get $5/month discount, so you will be paying $45 for the plan monthly. 90 day subscription offers the $5/month discount, so you will be paying $120 for 90 days. There is no way around this.

P.S. I will merge your two posts since the same question.

Re: Change subscription

esjliv — Sat, 07 Oct 2023 20:24:55 GMT

@6Aman - please note we are not public mobile representatives here in the community forum; we are customers like you.

The only plans available to switch to for existing customers are found in your My Account under the Subscription area. So go there to see what is available for you.

Remember, best to 'change on next renewal' not 'change now' or you will get charged for the new plan without getting money back from the current cycle you are already in (no prorating).

Re: Change subscription

kb_mv — Sat, 07 Oct 2023 21:31:02 GMT

@6Aman wrote:
Hi there, as I mentioned i am using public mobile from last more than 2 years and now i want to change my subscription to 40gb for 40$ with 90 day subscription. But i do not want to get 90 day subscription i want to pay monthly 40$ for 40gb . Please reply

@6Aman Unfortunately you cannot have the 40GB for $40 unless you sign up for 90 day subscription. If you really don't want to sign up for 90 days you will have to pay the advertised $45.