topic Logging into Public Mobile Account in Get Support

Logging into Public Mobile Account

Lindsay6 — Sat, 07 Oct 2023 19:45:06 GMT

I have just signed up with Public Mobile and am trying to activate my SIM card, but I cannot login to my account. I enter my email and password and then receive an email verification number from my email account. When I enter that number into the Public Mobile website it prompts me to login again. I login it send me an email verification and it is on a loop. How can I login to my account?

Re: Logging into Public Mobile Account

Dunkman — Sat, 07 Oct 2023 19:48:57 GMT

@Lindsay6

You will need to finish your activation via the Public mobile app. Download the app and complete the activation.

Re: Logging into Public Mobile Account

Chalupa_Batman — Sat, 07 Oct 2023 19:49:55 GMT

Hi @Lindsay6

You have to use the phone app to fully finish setting your phone up. It's weird but it's how it's done here. Give it a try and if you have any problems, come back here and we'll help you out.