topic Re: Friend referral not logging in Get Support

Friend referral not logging

khaleddahdouh — Tue, 04 Jan 2022 20:29:54 GMT

I have referred 3 people to PM but only one number shows in my account. My issue is similar to the issue discussed at this post http://productioncommunity.publicmobile.ca/t5/Rewards/Referred-a-Friend-did-not-work-and-deleted-one-of-my-referrals/m-p/59079/thread-id/1319/highlight/true?device-view=desktop

I have also received the message that says one of my frields left PM after the referrals activated their line.

Re: Friend referral not logging

Chaos_Scorpio — Tue, 13 Sep 2016 19:41:42 GMT

yea it seems there is a glitch on the referral. A mod will have to look at this for you. @Mary_M @Shazia_K

Re: Friend referral not logging

Mary_M — Tue, 13 Sep 2016 19:55:28 GMT

Hey @khaleddahdouh

Sorry to hear about this ! As mentioned, it's a small glitch but don't worry - we'll get this fixed.

I'll need you to private message me your phone number along with the 3 friends you referred.

I look forward to your reply!

Thank you,

Mary

Re: Friend referral not logging

mikefradette — Tue, 13 Sep 2016 20:47:55 GMT

This has happened to me multiple times and usually takes a month or longer to fix.

Just as they fixed it again for me last month, I got an SMS from PM saying that they're sorry to see my friend go that I referred. Then the number doesn't show on my referral page anymore, but my friend is still with PM. It would be nice to have it fixed again for me...