topic Public Mobile blocking my number transfer to Koodo? in Get Support

Public Mobile blocking my number transfer to Koodo?

tmacneil1119 — Sat, 07 Oct 2023 00:09:07 GMT

I'm having trouble transferring my existing (active) Public Mobile number to Koodo. When I call Koodo, they say Public Mobile is blocking the transfer. Anyone else have this issue?

Re: Public Mobile blocking my number transfer to Koodo?

hairbag1 — Sat, 07 Oct 2023 00:15:36 GMT

@tmacneil1119

I just sent you a pm to your in box with porting number. Hopefully they can help you. Check the little envelop icon, top right side of page will be highlighted.

edited...not helpful

Re: Public Mobile blocking my number transfer to Koodo?

tmacneil1119 — Sat, 07 Oct 2023 00:15:21 GMT

Thanks for the reply. I should have added more detail. When I enter either the IMEI or my PM Account No. on the Koodo side, it says I entered an incorrect number. After trying multiple times with the same result, I called Koodo and that's when they told me it seems PM put a block on the transfer.

Re: Public Mobile blocking my number transfer to Koodo?

HALIMACS — Sat, 07 Oct 2023 00:40:41 GMT

@tmacneil1119

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