topic How to activate Esim outside Canada? in Get Support

How to activate Esim outside Canada?

AliV — Fri, 06 Oct 2023 13:36:03 GMT

Currently I am travelling in Mexico so I purchase an esim, unfortunately my iPhone just show "activating..."

What can I do?

Thank you.

Re: How to activate Esim outside Canada?

dust2dust — Fri, 06 Oct 2023 01:33:51 GMT

One would think you'd take that question to that cell provider.

Re: How to activate Esim outside Canada?

AliV — Fri, 06 Oct 2023 01:35:38 GMT

I did it with public mobile!

Re: How to activate Esim outside Canada?

DDM69 — Fri, 06 Oct 2023 01:43:01 GMT

Public Mobile does not work in Mexico

Re: How to activate Esim outside Canada?

DDM69 — Fri, 06 Oct 2023 01:40:13 GMT

Download and use Airalo

Re: How to activate Esim outside Canada?

hairbag1 — Fri, 06 Oct 2023 02:11:38 GMT

@AliV

your PM services will not work in Mexico. You could download a free voip app such as TextNow which uses your wifi or separately purchased data. Alternative is to go to OXXO or KIOSKO and get a Telcel chip and a 30 day talk/text/3Gb data plan for around $20 Cdn You'll be able to call most any US or CDN number from Mexico and when you get back home...it still works if you have any of the 30 days remaining.

Re: How to activate Esim outside Canada?

AliV — Fri, 06 Oct 2023 02:18:24 GMT

Thank you but unfortunately I need my Canadian number for verification codes etc. 😢

Re: How to activate Esim outside Canada?

softech — Fri, 06 Oct 2023 02:21:32 GMT

@AliV wrote:
Thank you but unfortunately I need my Canadian number for verification codes etc. 😢

@AliV

it is always a challenge to get 2FA code when aboard. You will have to call the bank (or wherever you are having difficulty with the 2FA code) and ask them if they have any alternate ways to receive the 2FA code, maybe email, voice calls, or Authenticator app

Re: How to activate Esim outside Canada?

AliV — Fri, 06 Oct 2023 19:39:24 GMT

That's right, but not all companies accept 2FA verification 😞