topic Re: Subscriptions/transfer Roger locked in Get Support

Subscriptions/transfer Roger locked

Arendonk — Fri, 06 Oct 2023 06:05:36 GMT

Ho,

tomorrow our contract at Roger is ending. Was planning to go for a subscription at Public mobile, but …..how does this work with a locked phone?

Do I need to do something?

or only start a subscription online at public mobile?

Re: Subscriptions/transfer Roger locked

BKNS27 — Thu, 05 Oct 2023 22:18:34 GMT

@Arendonk

PM and other carriers will only work on unlocked phones.

If the phone is locked with Rogers , you can only go with Fido or Chatr.

Rogers can unlock the phone for you at no charge if you contact them then you can go with all carriers.

Re: Subscriptions/transfer Roger locked

Chalupa_Batman — Thu, 05 Oct 2023 22:28:26 GMT

The phone should already be unlocked. Since 2017 Canadian carriers have had all phones unlocked. 😁

Re: Subscriptions/transfer Roger locked

gpixel — Thu, 05 Oct 2023 22:46:06 GMT

@Arendonk

if you are wanting to keep your current phone number I suggest not trying to beat the final bill date and to let your Rogers account go through to the next month as you will most likely encounter errors/issues with the activation process. I also suggest not using the esim method as it's straight garbage with many flaws

Re: Subscriptions/transfer Roger locked

hTideGnow — Thu, 05 Oct 2023 22:49:26 GMT

HI @Arendonk

it is a locked phone from Rogers? better call them now and ask them for unlock code

Also, your contract ends tomorrow? Subscribe PM today and arrange for porting

Download the app on your phone, start the subscription there. At the step about phone number, pick transfer and provide your Rogers account number and the phone number

Once activated, make sure your phone is on with Rogers sim. rogers will send you a message and ask you about porting. Reply Yes to approve the port

Re: Subscriptions/transfer Roger locked

Phil_Adelphus — Thu, 05 Oct 2023 22:52:48 GMT

I had a phone from Rogers that was locked, just call them and they will give you the code to unlock it. Bear in mind that your Rogers account must still be active if you want to port the same phone number to Public Mobile. Are you sure the phone is locked? I only found out when I actually tried to switch to PM