topic Re: Can I Receive Text w No Plan, Plan Change Paying Only Difference, Active After Expiry in Get Support

Can I Receive Text w No Plan, Plan Change Paying Only Difference, Active After Expiry

chatr — Tue, 04 Jan 2022 20:29:44 GMT

Hello everyone,

I just moved my number from chatrwireless to Public Mobile before yesterday; Thursday Feb 8. I have questions.

1) my plan is $20-22 talk no text, I can't receive any texts-I get PM message that I was sent a text but don't have the right plan- can I still receive (or a few times send) any text messages with a cost say 20¢-50¢ whatever the cost is-pay as you go- deducted from my balance (now $7)? Canada or province text not even international.

In my previous plan with chatrwireless, I have 100 text, I usually use only 4, and 96 left.

2) if not, can I change my plan now without paying $25-27 talk & text (and losing the already paid $20-22), but only pay the difference of $5-7? -I am OK the missed days of no texts- and not waiting for expiry/anniversary date of 30 days to end? Because I am sure I will be sent few messages, and few of them are important.

3) After the 30 day period when account is active and if there is still money in my account say $10-15 but less than plan price, will I be able to receive/make calls (or text if included in plan) with a cost (say 20¢-50 like pay as you go)?

When I was with virgin mobile, yes, this was possible. But not in chatr. I wonder what it is like with PM. I do this to extend my anniversary date, and if I know I am not going to use my phone heavily for a couple of days or so and not minding the cost of some cents or very few dollars ($1-2).

Thank you.

Re: Can I Receive Text w No Plan, Plan Change Paying Only Difference, Active After Expiry

ute1978 — Sat, 10 Feb 2018 15:07:50 GMT

Just short answers.
1) No

2) No

3) No

Public Mobile does not offer "pay as you go".

Re: Can I Receive Text w No Plan, Plan Change Paying Only Difference, Active After Expiry

CS_Agent — Sat, 10 Feb 2018 15:15:22 GMT

@chatr, Thank you for reaching out to us. Sorry for the trouble but can you please send us a private message with your account information for assistance? Link: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Community-Moderators/ta-p/76452 . If you already have, you will be answered shortly. Thank you!

Re: Can I Receive Text w No Plan, Plan Change Paying Only Difference, Active After Expiry

chatr — Sat, 10 Feb 2018 16:16:49 GMT

I just did now.

Thank you.

Re: Can I Receive Text w No Plan, Plan Change Paying Only Difference, Active After Expiry

mtfolks — Sat, 10 Feb 2018 16:24:15 GMT

PM is a prepaid service so you can only use service you’ve prepaid for. If you just signed up you’ll likely be able to have the mods manual change your plan to include texting as long as you have available funds without losing the money you’ve already paid.

Re: Can I Receive Text w No Plan, Plan Change Paying Only Difference, Active After Expiry

srlawren — Sat, 10 Feb 2018 20:05:26 GMT

@chatr interesting user name, LOL.

Quick general vent:

We see so much misunderstanding and incorrect assumptions in the community. It would sure be nice if people actually took the time to look at the service they are purchasing and how it works ahead of time. Nowhere on Public Mobile's site does it ever mention any pay-per-use rates. This should be a huge clue that there...aren't any pay-per-use services. Anyway sorry @chatr this isn't really a rant at your personally, we see a ton of people asking if they can use pay-per-use services because they have used them at a previous provider. PM is a bit different.

Re: Can I Receive Text w No Plan, Plan Change Paying Only Difference, Active After Expiry

chatr — Sat, 10 Feb 2018 20:26:08 GMT

Great news.

I hope they would.