topic Re: my account has been hacked in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-has-been-hacked/m-p/1065250#M744331 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/332835">@rmyoung</a>&nbsp;</P><P>log into self-serve and mark your device as lost or stolen</P><P>you can then take the Sim card out and put it in another device, if you’re using a physical Sim card versus an eSIM</P><P>&nbsp;</P> Wed, 04 Oct 2023 21:42:36 GMT HALIMACS 2023-10-04T21:42:36Z my account has been hacked https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-has-been-hacked/m-p/1065249#M744330 <P>I need my account to be frozen.&nbsp; My phone was hacked and my bank account too</P> Wed, 04 Oct 2023 21:40:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-has-been-hacked/m-p/1065249#M744330 rmyoung 2023-10-04T21:40:05Z Re: my account has been hacked https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-has-been-hacked/m-p/1065250#M744331 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/332835">@rmyoung</a>&nbsp;</P><P>log into self-serve and mark your device as lost or stolen</P><P>you can then take the Sim card out and put it in another device, if you’re using a physical Sim card versus an eSIM</P><P>&nbsp;</P> Wed, 04 Oct 2023 21:42:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-has-been-hacked/m-p/1065250#M744331 HALIMACS 2023-10-04T21:42:36Z Re: my account has been hacked https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-has-been-hacked/m-p/1065251#M744332 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/332835">@rmyoung</a>&nbsp;</P><P>I assume you cannot login My Account&nbsp;</P><P>don't wait, submit ticket with support</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Wed, 04 Oct 2023 21:42:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/my-account-has-been-hacked/m-p/1065251#M744332 hTideGnow 2023-10-04T21:42:50Z