topic Re: Telus network down in MTL area in Get Support

Telus network down in MTL area

Jb456 — Wed, 04 Oct 2023 17:17:36 GMT

Hey PM when will the network be fixed? Been all morning on PM and Koodo. Thankfully my business line is on Roger’s and their network is working. Please fix asap

Re: Telus network down in MTL area

hTideGnow — Wed, 04 Oct 2023 17:19:09 GMT

HI @Jb456

thanks for reporting. There was another post earlier today confirming that

But Telus outage page still not showing the outage. Hope it is because it is small outage only

you tried 3G or 4G or 5G ?

Re: Telus network down in MTL area

BKNS27 — Wed, 04 Oct 2023 17:29:32 GMT

@Jb456

You can also check on the outage map in your area:

https://istheservicedowncanada.com/status/telus/map

Re: Telus network down in MTL area

Jb456 — Wed, 04 Oct 2023 17:30:06 GMT

@hTideGnow Yes. As well as my Koodo lines. All SOS.

Re: Telus network down in MTL area

Meow — Wed, 04 Oct 2023 17:31:55 GMT

We know as much as you do since only PM customers lurk here 🙂

Check provided outage map but if outage is small it might not be there.

Re: Telus network down in MTL area

Phil_Adelphus — Wed, 04 Oct 2023 17:54:16 GMT

There's an outage now being reported in the Chateauguay area, not exactly Montreal but you can report an outage via the same page https://www.telus.com/en/outages

Re: Telus network down in MTL area

softech — Thu, 05 Oct 2023 00:53:30 GMT

@Jb456

do you still have problem in DT Montreal?

Re: Telus network down in MTL area

hTideGnow — Thu, 05 Oct 2023 15:14:26 GMT

HI @Jb456

is your service back and running again? The outage is now resolved