topic Re: Subscription in Get Support

Subscription

Becca123 — Tue, 03 Oct 2023 22:15:55 GMT

How do I change my subscription for the 50 gig for 55 dollars

Re: Subscription

JRod — Tue, 03 Oct 2023 22:26:00 GMT

If you login to your account, go to subscription and add-on’s, then click manage subscription. It will then show you all the plans available to you. From this list you can choose the plan you’re interested in and set it to change immediately or change at next renewal. I’d highly suggest changing at the next renewal otherwise you’ll be charged immediately and will lose out on the service you’ve already payed for and will not receive any refunds for days you haven’t used on your current plan.

Re: Subscription

Dee_MK87 — Tue, 03 Oct 2023 22:27:02 GMT

When you log onto your account you'll come to the "Overview" page. In the top right hand corner of this page, you will be able to click a link that says "Change Subscription". This will take you to all of the current available plans, and you'll be able to click on which plan you want to change to! I hope this helps!

Re: Subscription

Becca123 — Wed, 04 Oct 2023 13:58:24 GMT

But it won’t let change to the limited time offer deals

Re: Subscription

hTideGnow — Wed, 04 Oct 2023 13:59:31 GMT

@Becca123 wrote:
But it won’t let change to the limited time offer deals

HI @Becca123

Then maybe submit ticket with CS agent and they can help to schedule the change

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437