topic Re: Activate website not loading in Get Support

Activate website not loading

Chri5 — Tue, 04 Jan 2022 20:29:35 GMT

The activation website is not loading anything.

Accessed using https://activate.publicmobile.ca/

Please help.

Re: Activate website not loading

MarieHelene_L — Fri, 09 Feb 2018 23:51:23 GMT

Hi @Chri5,

Please try using incognito mode on your browser! That worked for me 🙂

Cheers,

Marie

Re: Activate website not loading

Chri5 — Fri, 09 Feb 2018 23:52:18 GMT

THat's odd!

That seems to have worked. THank you

Re: Activate website not loading

will13am — Sat, 10 Feb 2018 03:57:47 GMT

wrote:
Hi @Chri5,

Please try using incognito mode on your browser! That worked for me 🙂

Cheers,
Marie

@MarieHelene_L, can you explain why incognito works? Anyway, I got it to work on Seamonkey which is a mozilla variant. I see that the activate page has mixed secure and insecure content. Could this be the problem?

Re: Activate website not loading

NDesai — Sat, 10 Feb 2018 04:43:23 GMT

@will13am wrote:
wrote:
Hi @Chri5,

Please try using incognito mode on your browser! That worked for me 🙂

Cheers,
Marie
@MarieHelene_L, can you explain why incognito works? Anyway, I got it to work on Seamonkey which is a mozilla variant. I see that the activate page has mixed secure and insecure content. Could this be the problem?

Seems like it according to the Chrome console warming message:

"The SSL certificate used to load resources from https://activate.publicmobile.ca will be distrusted in M70. Once distrusted, users will be prevented from loading these resources. See https://g.co/chrome/symantecpkicerts for more information."

Re: Activate website not loading

Anonymous — Sat, 10 Feb 2018 06:38:13 GMT

I think that if an upcoming version of Chrome is going to be unusable with the PM web site activation page (and who knows what else), the developers need to resolve this ASAP.