Phone number transfer

BillPat7674 — Tue, 03 Oct 2023 22:15:59 GMT

Having major problems getting my phone number transfered from old provider

Re: Phone number transfer

softech — Tue, 03 Oct 2023 22:17:16 GMT

A critical part to porting is to receive a text from your old provider and you have to reply YES within 90 mins. If you are not receiving calls and text on your PM sim card, and only outgoing calls, wok then you might have missed the step and hence porting was not completed

There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed

topic Re: Phone number transfer in Get Support

Phone number transfer

Re: Phone number transfer