topic Re: Transfer cell # in Get Support

Transfer cell #

Tylerleanne — Mon, 02 Oct 2023 22:20:11 GMT

My condo intercom does not accept my cell #, which is registered at another city. Can I have it registered to my present city , without changing the number

Re: Transfer cell #

hTideGnow — Mon, 02 Oct 2023 22:23:14 GMT

Hi @Tylerleanne

yes, if you are willing to change phone number, then go to My Account, Profile, click the pencil beside phone number and you can choose a new phone number

Or try using VoIP app, Textnow or Fongo, and see if your intercom takes number from VoIP

Re: Transfer cell #

Tylerleanne — Mon, 02 Oct 2023 22:25:00 GMT

I would like to avoid changing my #. The intercom is calling my # a long distance # and it won’t accept it. Some say the # can somehow be registered to present city

Re: Transfer cell #

hTideGnow — Mon, 02 Oct 2023 22:29:12 GMT

HI @Tylerleanne

then try using VoIP app since it is free

Download TextNow, pick a number in your city

You can receive calls on the app and hope your intercom will accept that, but it is free to test (free to use the app)

Re: Transfer cell #

Meow — Mon, 02 Oct 2023 22:30:48 GMT

You mean to change area code and keep actual number?
Highly unlikely PM will have available same number for different area codes. You can always ask agent but I would not hold my breath for positive outcome.

Re: Transfer cell #

will13am — Mon, 02 Oct 2023 23:05:09 GMT

@Tylerleanne wrote:
I would like to avoid changing my #. The intercom is calling my # a long distance # and it won’t accept it. Some say the # can somehow be registered to present city

@Tylerleanne , I don't think carriers are the ones that look after the area code, prefix and local exchange geographic associations, it is probably a federal agency task. Note also Public Mobile does not appear to have access to all area codes and prefixes. One thing you could do is try to obtain a "local phone number" from a different carrier brand like Telus and port in the number.

Re: Transfer cell #

computergeek541 — Tue, 03 Oct 2023 05:10:54 GMT

@Tylerleanne wrote:
My condo intercom does not accept my cell #, which is registered at another city. Can I have it registered to my present city , without changing the number

This isn't something that can be done. A phone number is assigned to a specific city and there isn't any way to change that. A customer support agent wouldn't be able to assist either. The city that a phone number belongs to is unmovable.