topic Re: payment error in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-error/m-p/1064077#M743473 <P>When you changed did you select "Change on your next renewal date"? Because if you changed before your next renewal date you will not have rewards applied.</P><P>Please note that when changing over to a 90 subscription for the first time you will only receive 1x rewards. On the second billing cycle you will receive 3x the rewards.</P> Mon, 02 Oct 2023 11:09:37 GMT mojorising 2023-10-02T11:09:37Z payment error https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-error/m-p/1064071#M743469 <P>why did i not get credit for my rewards on my subscription change to 90 day subscription</P><P>&nbsp;</P> Mon, 02 Oct 2023 10:51:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-error/m-p/1064071#M743469 silver140404 2023-10-02T10:51:37Z Re: payment error https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-error/m-p/1064077#M743473 <P>When you changed did you select "Change on your next renewal date"? Because if you changed before your next renewal date you will not have rewards applied.</P><P>Please note that when changing over to a 90 subscription for the first time you will only receive 1x rewards. On the second billing cycle you will receive 3x the rewards.</P> Mon, 02 Oct 2023 11:09:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-error/m-p/1064077#M743473 mojorising 2023-10-02T11:09:37Z Re: payment error https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-error/m-p/1064078#M743474 <P>Did you do an immediate plan change? Or next renewal? Rewards would normally be paid in on the last day. I hope you didn't switch to points.</P> Mon, 02 Oct 2023 11:10:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/payment-error/m-p/1064078#M743474 dust2dust 2023-10-02T11:10:42Z