topic Re: iPhone 15 Pro Max Nano Sim in Get Support

iPhone 15 Pro Max Nano Sim

Mhon — Sun, 01 Oct 2023 19:23:43 GMT

I had a support chat session with the official Apple iMessage support ti finally get the "official" word on the iPhone 15 Pro Max having a physical tray for a physical Nano SIM, because i see a lot of conflicting info online about whether the iPhone 15 Pro Max has or does not have a physical tray for a Physical Nano SIM and this is the "official " answer i got from Apple... can anyone please vouch for this answer, Please and Thank you!

Re: iPhone 15 Pro Max Nano Sim

Camera4617 — Sun, 01 Oct 2023 19:26:42 GMT

Only USA version is eSim only ,rest of them have physical sim + eSim

Re: iPhone 15 Pro Max Nano Sim

Phil_Adelphus — Sun, 01 Oct 2023 19:30:04 GMT

Did they know you were in Canada? Canadian version has nano sim and e-sim.

Re: iPhone 15 Pro Max Nano Sim

Mhon — Sun, 01 Oct 2023 19:31:14 GMT

Yes, advised them that I was inquiring about the Canadian phones, Thank you!

Re: iPhone 15 Pro Max Nano Sim

Phil_Adelphus — Sun, 01 Oct 2023 19:32:36 GMT

It's stated in the tech specs on the Canadian Apple Store that it is nano and e-sim

Re: iPhone 15 Pro Max Nano Sim

JRod — Sun, 01 Oct 2023 19:33:32 GMT

@Mhon

I can confirm. I got the iPhone 15 Pro Max on launch day and it does indeed have a physical SIM card tray along with eSIM capability. I believe it’s only the US models that are ESIM only.

Re: iPhone 15 Pro Max Nano Sim

Mhon — Sun, 01 Oct 2023 19:33:46 GMT

Yes, i mentioned that i was referring to the Canadian IPhone

Thank you!

Re: iPhone 15 Pro Max Nano Sim

Mhon — Sun, 01 Oct 2023 19:34:32 GMT

Thank you!

Re: iPhone 15 Pro Max Nano Sim

BKNS27 — Sun, 01 Oct 2023 19:35:19 GMT

@Mhon

Yes, the Canadian version iPhone 14 & 15 will have the SIM and eSIM.

The American version will have dual eSIM. The Chinese version will have dual SIMs and eSIM.

Re: iPhone 15 Pro Max Nano Sim

Phil_Adelphus — Sun, 01 Oct 2023 19:35:58 GMT

Check out this from the Apple website, scroll down just past the built-in apps section

https://www.apple.com/ca/iphone-15-pro/specs/

Re: iPhone 15 Pro Max Nano Sim

Flameotter — Tue, 19 Dec 2023 12:49:03 GMT

@Mhon Thank you so grateful that you started this thread.

I probably should have checked before going ahead and acquiring a iPhone 15 Pro or Pro Max.

Not sure how smooth people have been with SIM cards, I know I have been glad that I have had the ability to switch back and forth easily when a phone is damaged our out of service. I have read mixed experiences with users transferring E-sims back and forth regularly

Re: iPhone 15 Pro Max Nano Sim

Phil_Adelphus — Tue, 19 Dec 2023 13:05:09 GMT

@Flameotter ". I have read mixed experiences with users transferring E-sims back and forth regularly"

On some carriers, including PM, you can't transfer an e-sim, you have to buy a new one each time you change phones.

Re: iPhone 15 Pro Max Nano Sim

Flameotter — Tue, 19 Dec 2023 15:16:03 GMT

@Phil_Adelphus I can't transfer my E-Sim to another device without purchasing another E-sim? Does it invalidate the previous E-sim? and if I want to transfer back I have to purchase another one?

I hope not, but I don't have much experience with E-sims.

Re: iPhone 15 Pro Max Nano Sim

Phil_Adelphus — Tue, 19 Dec 2023 16:04:58 GMT

@Flameotter Correct, see:

https://www.publicmobile.ca/en/ab/get-help/articles/esim-faqs

That's where a physical sim has an advantage.

Re: iPhone 15 Pro Max Nano Sim

Flameotter — Tue, 19 Dec 2023 16:28:23 GMT

@Phil_Adelphus

So the main advantage of an E-Sim is getting it right away as opposed to waiting for delivery or getting it in a brick and motor location? Or having multiple sims?

hopefully Public Mobile will be able to eventually hammer out more details and allow more functionality. Transferring e-sims seems like a great convenience but having to start new each time can be a hassle.

Thanks.