topic Re: Using Public Points (not rewards) in Get Support

Using Public Points (not rewards)

Mickey40 — Sat, 30 Sep 2023 19:35:23 GMT

I have searched and scoured 😀 I have quite a few credits under the old program (late to the game!!) , that I thought I could use as a credit for my account, but this doesn't seem possible, unless i register for "Public Rewards". I see that if I opt in to that program, I lose existing points.
Any ideas here? Best option?
Thank-you
Mickey!

Re: Using Public Points (not rewards)

mojorising — Sat, 30 Sep 2023 19:37:21 GMT

Keep your current legacy rewards! You will save more money in the long run.

Re: Using Public Points (not rewards)

Mickey40 — Sat, 30 Sep 2023 19:38:38 GMT

I'd be good with that, if I could figure out where/how to use them. 🙂

Re: Using Public Points (not rewards)

mojorising — Sat, 30 Sep 2023 19:41:32 GMT

They are automatically applie to your account at the end of your 30 day cycle.

Re: Using Public Points (not rewards)

Handy1 — Sat, 30 Sep 2023 19:46:31 GMT

@Mickey40 Don’t ever switch to points there not as lucrative as your old legacy $ rewards and they are tied to your account not your plan so you can freely change plans and keep your rewards I can confirm ,I change plans often and always kept my old rewards have a peek

Re: Using Public Points (not rewards)

Phil_Adelphus — Sat, 30 Sep 2023 19:46:52 GMT

Do you not see the reward amounts deducted from your renewal amount? More info on rewards vs points here. As stated, generally considered best to stick with the old system and not switch - some of us who joined PM too late don't have a choice.

https://www.publicmobile.ca/en/on/get-help/articles/reward-rules

Re: Using Public Points (not rewards)

Dunkman — Sat, 30 Sep 2023 19:53:49 GMT

@Mickey40

When did you sign up initially with Public mobile? If you activated after January 25, 2022, you are on the newer points rewards system.

With the old legacy rewards ($), you should be getting monthly credits for autopay, loyalty and refer-a-friend. You would not need to do anything since it is automatic.

Re: Using Public Points (not rewards)

Mickey40 — Sat, 30 Sep 2023 19:55:43 GMT

You're right, I do! I only the saw the total amount of rewards (and pay my auto), I didn't see this. Thank-you!

Re: Using Public Points (not rewards)

Mickey40 — Sat, 30 Sep 2023 19:56:15 GMT

thank you!

Re: Using Public Points (not rewards)

LitlLdy — Sat, 30 Sep 2023 20:30:58 GMT

@Mickey40 , pleaseeeee don’t switch to points! I have regretted doing this from day one! 😢 I was here since 2019 so I was doing fine on the old rewards system! I don’t like the points system at all compared to that!

Re: Using Public Points (not rewards)

Sweetiee — Sat, 30 Sep 2023 23:07:27 GMT

I get about $8 and I’m so glad about that! I have been with them for about 10 years or more and I never realized that you can get a dollar for EACH referral! I’ll never switch to points lol