topic Re: Subscription in Get Support

Subscription

Ossie_awesome — Sat, 30 Sep 2023 18:03:27 GMT

Hello everyone, I responded to text messages from the network offering a better plan, I responded YES, got a confirmation message back, but nothing happened. A month after that I went to my profile, added a new plan, I did input all the details, I got a confident message again, still didn’t have any change, worst, there’s nobody to talked about it from the network.

Any help will be appreciated. Thanks.

Ossie

Re: Subscription

will13am — Sat, 30 Sep 2023 18:07:11 GMT

@Ossie_awesome , if your subscription did not work out as confirmed, please reach out to support using the link below. They should be able to fix things for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Subscription

Meow — Sat, 30 Sep 2023 18:14:06 GMT

Get all screenshots ready with offer, your reply and confirmation and then either open a ticket or contact agent directly.