topic Re: Lost sim, transfer number to new sim in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063491#M743049 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/331479">@adilbluesky</a>&nbsp;</P><P>Do not activate a new account with the new SIM card.&nbsp; You need to replace the SIM card in your MY account.&nbsp;</P><P>Here is some more information:</P><P><A href="https://www.publicmobile.ca/en/ab/get-help/articles/change-sim-number" target="_blank">https://www.publicmobile.ca/en/ab/get-help/articles/change-sim-number</A></P> Sat, 30 Sep 2023 16:15:14 GMT Dunkman 2023-09-30T16:15:14Z Lost sim, transfer number to new sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063484#M743043 <P>Hello -&nbsp; I lost my sim and bought a new one. can you please move my number to my new sim</P> Sat, 30 Sep 2023 16:10:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063484#M743043 adilbluesky 2023-09-30T16:10:49Z Re: Lost sim, transfer number to new sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063486#M743044 <P>Hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/331479">@adilbluesky</a>&nbsp;</P><P>We are all customers like you. Log into your account and go to Profile and you can change your SIM card # there.</P> Sat, 30 Sep 2023 16:12:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063486#M743044 Chalupa_Batman 2023-09-30T16:12:27Z Re: Lost sim, transfer number to new sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063487#M743045 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/331479">@adilbluesky</a>&nbsp;</P><P>you can try to do it yourself using email to receive 2FA to login</P><P>or if you cannot login, submit ticket with PM agent</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Sat, 30 Sep 2023 16:12:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063487#M743045 hTideGnow 2023-09-30T16:12:27Z Re: Lost sim, transfer number to new sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063491#M743049 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/331479">@adilbluesky</a>&nbsp;</P><P>Do not activate a new account with the new SIM card.&nbsp; You need to replace the SIM card in your MY account.&nbsp;</P><P>Here is some more information:</P><P><A href="https://www.publicmobile.ca/en/ab/get-help/articles/change-sim-number" target="_blank">https://www.publicmobile.ca/en/ab/get-help/articles/change-sim-number</A></P> Sat, 30 Sep 2023 16:15:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063491#M743049 Dunkman 2023-09-30T16:15:14Z Re: Lost sim, transfer number to new sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063492#M743050 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/331479">@adilbluesky</a>&nbsp;</P><P>PM is a do-iy-yourself kinda deal. Log in to your account to change the number of the sim...</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="siimmm.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/CCC16D0E3F50C1BB707D0EABB0917E73/responsive_peak/images/image_not_found.png" alt="siimmm.jpg" /></span></P> Sat, 30 Sep 2023 16:16:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063492#M743050 hairbag1 2023-09-30T16:16:10Z Re: Lost sim, transfer number to new sim https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063493#M743051 <P>Thank you. It was super easy.&nbsp;</P> Sat, 30 Sep 2023 16:16:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-sim-transfer-number-to-new-sim/m-p/1063493#M743051 adilbluesky 2023-09-30T16:16:38Z