topic Re: Credit card update in Get Support

Credit card update

Bakes — Fri, 29 Sep 2023 22:00:20 GMT

I can not update my credit card information. My account is now suspended and will not let me update new card online.

Re: Credit card update

softech — Fri, 29 Sep 2023 22:02:16 GMT

@Bakes

if you cannot logim because not getting the 2FA, click Didn't receive code and then Send Email

a quick way to resume service is to get. a voucher from SDM/711/Shell/London drug and load the voucher using *611

Re: Credit card update

Handy1 — Fri, 29 Sep 2023 22:06:57 GMT

@Bakes You can buy payment vouchers and load them *611 to resume services right away and worry about updating credit card later . But Kent you do try again incognito private mode or from another device or computer. Also maybe try the app instead . If still no luck you can get support to update the credit card for you also

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Credit card update

Tee1_9Hee — Sat, 30 Sep 2023 02:19:17 GMT

This is the third time over the last few years that I have had this problem but this time I cannot locate email assistance. There is no support at all now and clearly Telus cannot be bothered to fix this glitch. Otherwise it has been a good service and now I must consider moving on to another provider.