topic Re: Usage in Get Support

Usage

PMac1 — Fri, 29 Sep 2023 18:48:50 GMT

I received an email last week saying I had used 95% of my data, I checked my data usage today and I’m at 72%, why the discrepancy?

Handy1 — Fri, 29 Sep 2023 18:54:02 GMT

@PMac1 It’s probably cache issue

Try again incognito/private mode

And or lap top /computer

simply try refreshing the page to check data plan / mins / add ons

For most up to date account info

hTideGnow — Fri, 29 Sep 2023 18:55:55 GMT

maybe just due to browser cache. Try to login using Incognit/Private/Secret mode on your browser and check what usage it shows