topic Setting up subscription in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Setting-up-subscription/m-p/1062917#M742656 <P>Something didn't go right when activating my subscription <span class="lia-unicode-emoji" title=":confused_face:">😕</span> <span class="lia-unicode-emoji" title=":unamused_face:">😒</span> <span class="lia-unicode-emoji" title=":neutral_face:">😐</span>&nbsp;</P><P>Hard to navigate app and website, and keep getting booted out</P> Fri, 29 Sep 2023 03:31:41 GMT Karea 2023-09-29T03:31:41Z Setting up subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Setting-up-subscription/m-p/1062917#M742656 <P>Something didn't go right when activating my subscription <span class="lia-unicode-emoji" title=":confused_face:">😕</span> <span class="lia-unicode-emoji" title=":unamused_face:">😒</span> <span class="lia-unicode-emoji" title=":neutral_face:">😐</span>&nbsp;</P><P>Hard to navigate app and website, and keep getting booted out</P> Fri, 29 Sep 2023 03:31:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Setting-up-subscription/m-p/1062917#M742656 Karea 2023-09-29T03:31:41Z Re: Setting up subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Setting-up-subscription/m-p/1062918#M742657 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/331103">@Karea</a>&nbsp;</P><P>please provide us more details with your issue. What exact error message you got, if any.&nbsp; And at which step of the activation you got stuck at</P><P>Generally speaking, start using the app to subscribe for best results. If PM has not charged you yet, you might want to consider using another email to setup the account&nbsp;</P> Fri, 29 Sep 2023 03:35:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Setting-up-subscription/m-p/1062918#M742657 softech 2023-09-29T03:35:26Z Re: Setting up subscription https://productioncommunity.publicmobile.ca/t5/Get-Support/Setting-up-subscription/m-p/1062927#M742665 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/331103">@Karea</a>&nbsp;</P><P>I am surprised that it is hard to navigate through the PM app to subscribe. Simple 6 steps:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0118.png" style="width: 750px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/94706i8473F0A272CFCD37/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0118.png" alt="IMG_0118.png" /></span></P><P> </P> Fri, 29 Sep 2023 05:13:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Setting-up-subscription/m-p/1062927#M742665 BKNS27 2023-09-29T05:13:33Z