https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-install-public-mobile-app/m-p/1062912#M742651 <P>I can't install the public mobile app on my Samsung SM-G532M. Is there anything else I can do to activate my SIM card?</P> Fri, 29 Sep 2023 03:10:42 GMT mria 2023-09-29T03:10:42Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-install-public-mobile-app/m-p/1062912#M742651 <P>I can't install the public mobile app on my Samsung SM-G532M. Is there anything else I can do to activate my SIM card?</P> Fri, 29 Sep 2023 03:10:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-install-public-mobile-app/m-p/1062912#M742651 mria 2023-09-29T03:10:42Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-install-public-mobile-app/m-p/1062916#M742655 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/328441">@mria</a>&nbsp;</P><P>you need Android 8 and above to install PM app but your phone Samsung J2 prime cannot be upgraded to Android 8. Your phone is a bit old and it is not uncommon that your phone is incompatible with&nbsp; many current apps&nbsp;</P><P>You will need help from a friend to download the app and activate for you. Once activated, your friend can uninstall the app and you can access everything using PM website&nbsp;</P> Fri, 29 Sep 2023 03:26:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-install-public-mobile-app/m-p/1062916#M742655 softech 2023-09-29T03:26:16Z