topic Not satisfied with public mobile in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062659#M742486 <P>Since joining public mobile, first was the talk issue and now is my data not working, I’ve been a customer for 1 month and seriously considering switching to another network&nbsp;</P> Thu, 28 Sep 2023 20:26:28 GMT altautoinc 2023-09-28T20:26:28Z Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062659#M742486 <P>Since joining public mobile, first was the talk issue and now is my data not working, I’ve been a customer for 1 month and seriously considering switching to another network&nbsp;</P> Thu, 28 Sep 2023 20:26:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062659#M742486 altautoinc 2023-09-28T20:26:28Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062661#M742487 <P>So you got the talk sorted?<BR />For data, maybe you've run out of data depending on the plan you got last month. Did data work at first?</P> Thu, 28 Sep 2023 20:28:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062661#M742487 dust2dust 2023-09-28T20:28:59Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062662#M742488 <P>Yes it did at first, i have 40gb of data, and must of used 3gb, so i guess i still have data available</P> Thu, 28 Sep 2023 20:30:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062662#M742488 altautoinc 2023-09-28T20:30:55Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062663#M742489 <P>Of course cell data is on? Do you have an Android with the data limiter set? Did you get any warning texts from here saying you're running low on data? Are you possibly in the states?</P> Thu, 28 Sep 2023 20:33:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062663#M742489 dust2dust 2023-09-28T20:33:40Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062664#M742490 <P>No not in usa i still have 36gb left, so why should i receive a low data warning????</P> Thu, 28 Sep 2023 20:37:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062664#M742490 altautoinc 2023-09-28T20:37:01Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062665#M742491 <P>I'm acquiring information from you to figure out what's wrong. If you were out of data then you would have received warning texts saying so. Do you have an Android with a data limiter set?</P> Thu, 28 Sep 2023 20:39:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062665#M742491 dust2dust 2023-09-28T20:39:29Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062668#M742493 <P><STRONG>no, i have an iPhone&nbsp;</STRONG></P> Thu, 28 Sep 2023 20:43:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062668#M742493 altautoinc 2023-09-28T20:43:31Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062669#M742494 <P>Is the browser you're using set to allow use of cell data? Does the browser you're using work on wifi?</P> Thu, 28 Sep 2023 20:46:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062669#M742494 dust2dust 2023-09-28T20:46:39Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062670#M742495 <P>Working fine on wifi!!</P> Thu, 28 Sep 2023 20:47:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062670#M742495 altautoinc 2023-09-28T20:47:58Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062672#M742496 <P>And the cell data permission?</P> Thu, 28 Sep 2023 20:49:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062672#M742496 dust2dust 2023-09-28T20:49:15Z Re: Not satisfied with public mobile https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062681#M742502 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/329716">@altautoinc</a>&nbsp;data does not work anywhere with PM? or just at home?</P><P>First, make sure your update the iOS as well as the Carrier Profile</P><P>And click Reset Network Settings&nbsp;</P><P>Try changing the network mode, test each mode , 3G or 4G and 5G&nbsp; and see if any one works better</P> Thu, 28 Sep 2023 21:13:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Not-satisfied-with-public-mobile/m-p/1062681#M742502 softech 2023-09-28T21:13:38Z