topic @CS_Agent Help in Get Support

@CS_Agent Help

Industryfit — Thu, 28 Sep 2023 19:08:36 GMT

Hello, I am requiring help to cancel an existing account. I moved out of Canada and no longer have access to my cell phone. I can't log into my account nor cancel yet I keep getting billed.

I was told to PM @CS_Agent but I have no idea how to do that. Hoping this works.

Re: @CS_Agent Help

hTideGnow — Thu, 28 Sep 2023 19:13:10 GMT

HI @Industryfit

submit ticket to agent here and they can help to remove the credit card

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: @CS_Agent Help

Industryfit — Thu, 28 Sep 2023 19:12:28 GMT

Thank you very much for the quick help on that. I will do that.