topic Re: Referal code in Get Support

Referal code

MahdiA1 — Thu, 28 Sep 2023 17:38:09 GMT

I have referred 4 people but I only get 2 $. Why? These are the numbers I didn't receive reward:

-7314

-8321

Re: Referal code

Handy1 — Thu, 28 Sep 2023 17:40:50 GMT

@MahdiA1 Is it possible 2 of the referrals accounts are suspended or they recently left PM

Re: Referal code

hTideGnow — Thu, 28 Sep 2023 17:41:20 GMT

HI @MahdiA1

those 2 numbers are the only one showing on your MyRewards?

Check if your friends and see if anyone left or account suspended. PM will only give you rewards for friends still active

but you can submit ticket with agent and ask them to check

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Referal code

HALIMACS — Thu, 28 Sep 2023 17:50:53 GMT

@MahdiA1

To check the current status of those accounts attached to the numbers you did not receive credit for, call 18554PUBLIC , enter their 10-digit number and listen to the messaging.

Note, you are communicating here with other customers just like you, not Public Mobile staff, so we cannot tell you anything related to your individual account.