topic Re: Additional Data Purchase in Get Support

Additional Data Purchase

spearo — Thu, 28 Sep 2023 06:32:58 GMT

What are the options for purchasing additional data or services while in the United States?

Re: Additional Data Purchase

computergeek541 — Thu, 28 Sep 2023 06:44:27 GMT

@spearo wrote:
What are the options for purchasing additional data or services while in the United States?

US raoming data-add-on infromation can be found at: https://www.publicmobile.ca/en/on/plans#ALL

The other opotion option would be change to a plan that includes US roaming. Those are advertised as Canada-US plans.

Re: Additional Data Purchase

BKNS27 — Thu, 28 Sep 2023 06:52:43 GMT

@spearo

You have two 15 days USA Roaming bundle options:

$15 for unlimited text and talk or $30 for unlimited text, talk and 3gb data.

Or switch to the Canada/USA plan.

I personally use the TextNow SIM for unlimited calling and texting in 5G without the need to connect to WiFi.

Re: Additional Data Purchase

HALIMACS — Thu, 28 Sep 2023 10:06:11 GMT

One caveat, @spearo

If you already have a US roaming add-on in effect, and wish to purchase another same one after it expires, you have to wait 24 hours after the initial one is done before applying the same one again.

The only way to avoid this is having customer support add it for you or selecting a different US roaming add-on.

To contact a Customer Support Agent, send a private message to Customer Support Agent by clicking here. You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: Additional Data Purchase

DDM69 — Thu, 28 Sep 2023 11:42:14 GMT