topic Loging in in Get Support

Loging in

Kylewol — Thu, 28 Sep 2023 03:31:33 GMT

I can’t seem to log in and it says my email or password is wrong but I’ve reset the password and I know my email is right but it still doesn’t work.

Re: Loging in

Handy1 — Wed, 27 Sep 2023 22:37:54 GMT

@Kylewol Try cleaning web browser cache and cookies and try again incognito private mode or from another device or computer or try the app instead . If still no luck please use this direct link to customer service to help you

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Loging in

Yummy — Wed, 27 Sep 2023 22:39:51 GMT

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

Re: Loging in

BKNS27 — Wed, 27 Sep 2023 23:13:31 GMT

@Kylewol

Did you create an Eversafe ID before login? If you are a longtime member. Everyone is to create an ID since the launch of the new website and app.

Click on Sign Up if you haven’t created one.

If you created one and can’t login then contact a CS_Agent by private messaging at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437