topic Re: 15 day esim trial question in Get Support

15 day esim trial question

coolvehiclefan9 — Wed, 27 Sep 2023 18:00:09 GMT

Hello I just signed up and activated the free 15 day esim trial and I'm wondering if the 10gb during the trial is a limit or if its unlimited at reduced speeds.

Re: 15 day esim trial question

Handy1 — Wed, 27 Sep 2023 18:01:43 GMT

@coolvehiclefan9 I believe it’s unlimited data throttled to 512kbps if you use up the 10GB before day 15

Re: 15 day esim trial question

coolvehiclefan9 — Wed, 27 Sep 2023 18:02:49 GMT

If that's the case that would be awesome I just wanna make sure before I use it all, I'm switching from freedom to public mobile and so far I'm loving the service especially 5G

Re: 15 day esim trial question

Handy1 — Wed, 27 Sep 2023 18:05:34 GMT

@coolvehiclefan9 That’s great to hear , you might wanna confirm with support just incase I just believe it to be because it automatically enrolls you into the 30GB for $40 5G unlimited data on day 16 if you decide to stay . And note I’m just a customer like you trying to help but here’s direct link to support to verify

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: 15 day esim trial question

mojorising — Wed, 27 Sep 2023 18:07:02 GMT

@coolvehiclefan9 I came over from Freedom Mobile almost 5 years ago and haven't regreted it.

Re: 15 day esim trial question

LitlLdy — Wed, 27 Sep 2023 18:14:40 GMT

@coolvehiclefan9 , I was asked a question that I was not able to answer so I posted it but still no response from any!

When you signed up with this ‘free trial offer’ did they try to charge you for it? I know someone that tried to sign up with it as a new Customer but it wanted him to pay for it!

Re: 15 day esim trial question

snubz — Wed, 27 Sep 2023 18:54:23 GMT

As someone who has a lot of data usage, I myself am also in the free trial and used the 10GB. Can confirm I have the unlimited data throttled at 512kbps. It's very slow but messaging works like a charm!

Re: 15 day esim trial question

DennyCrane — Wed, 27 Sep 2023 18:54:51 GMT

It looks to me like there's no unlimited data in the trial period. Once you use the 10GB you'd be cut off until you renew. If you renew into the $40 plan you'd get unlimited data at that point.

Re: 15 day esim trial question

coolvehiclefan9 — Wed, 27 Sep 2023 19:06:12 GMT

Sweet that's awesome!

Re: 15 day esim trial question

coolvehiclefan9 — Fri, 29 Sep 2023 01:50:25 GMT

They didn't charge me for it and I got my service as an esim

Re: 15 day esim trial question

Abuahlam — Mon, 11 Aug 2025 21:43:43 GMT

QR code esim

Re: 15 day esim trial question

hTideGnow — Mon, 11 Aug 2025 21:46:55 GMT

HI @Abuahlam

what was the question? you didn't receive the eSIM QR code? did you use the app to subscribe? if you used only browser, you need to download PM app and login and complete the subscription using the app

or if you need help, ask PM. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage