topic Re: Subscription in Get Support

Subscription

Judy565 — Tue, 26 Sep 2023 20:56:04 GMT

My husbands subscription details show on my subscription. We have different plans and payments

Re: Subscription

Handy1 — Tue, 26 Sep 2023 20:56:08 GMT

@Judy565 Could be cache issue clear the web browser cache and cookies and try again incognito private mode or from a different device . Also maybe try the app instead do this each time before signing into the others account especially if your using the same computer to log in to the two accounts

Re: Subscription

computergeek541 — Tue, 26 Sep 2023 20:54:44 GMT

@Judy565 wrote:
My husbands subscription details show on my subscription. We have different plans and payments

There is a serious security flaw with the app. Even after logging out, the app will show the details belong to the previously logged in customer. To avoid this, please force close the app berfore logging into the desired account.

Re: Subscription

Judy565 — Tue, 26 Sep 2023 21:03:23 GMT

Thank you

Re: Subscription

Judy565 — Tue, 26 Sep 2023 21:03:44 GMT

Thanks