topic Re: Pin number in Get Support

Pin number

Kerry5 — Fri, 29 Sep 2023 14:07:22 GMT

How to get new PIN number

Re: Pin number

computergeek541 — Tue, 26 Sep 2023 20:41:48 GMT

@Kerry5 wrote:
How to get new PIN number

Are you asking about your account security PIN? By logging into your Self Serve account, that can be reset/changed. It's in the Profile area.

Re: Pin number

JRod — Tue, 26 Sep 2023 20:42:34 GMT

@Kerry5

If you are referring to the SIM code or PUK code, you’ll have to reach out to customer service.

Please click this link below to message customer service:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).

Re: Pin number

Handy1 — Tue, 26 Sep 2023 20:42:02 GMT

@Kerry5 If you don’t remember it you can always change it in your account profile page tap the pencil next to PIN

Re: Pin number

BKNS27 — Tue, 26 Sep 2023 21:29:16 GMT

@Kerry5

Did you try login to your account and then go to the Profile section to change to a new PIN number?