topic Re: Phone Number in Get Support

Phone Number

Emmagp — Tue, 26 Sep 2023 13:55:01 GMT

Hello!
My brother recently switched to Public Mobile, but while he was transferring the number he put in the wrong number by mistake. Now he can’t confirm his account and he as been billed for the 90 days.

what should we do?

Re: Phone Number

Chalupa_Batman — Mon, 25 Sep 2023 21:50:50 GMT

He needs to reach out to a CS Agent. Do so through your account and communicate that way.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Phone Number

Handy1 — Mon, 25 Sep 2023 21:52:43 GMT

@Emmagp There’s a number for live support to help re trigger the port request will send you it private message and get it fixed