topic RAN OUT OF DATA CLOSE TO END OF CYCLE: PLEASE HELP in Get Support

RAN OUT OF DATA CLOSE TO END OF CYCLE: PLEASE HELP

jakethesnake14 — Tue, 04 Jan 2022 20:28:17 GMT

Hello,

I need to renew my data cycle so that I can get data again. I believe I ran out as my internet no longer works. Payment for my next 3 months should be today. Can I just pay now so that my phone will work properly again?

Thanks,

Jacob

Re: RAN OUT OF DATA CLOSE TO END OF CYCLE: PLEASE HELP

will13am — Tue, 06 Feb 2018 21:28:54 GMT

@jakethesnake14, yes you can renew your current plan immediately to restore your data usage. Please send a private message to the moderator team and they will look after this for you. The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: RAN OUT OF DATA CLOSE TO END OF CYCLE: PLEASE HELP

ky01 — Tue, 06 Feb 2018 21:30:13 GMT

The good news is that you can!

Send a message to the moderators and let them know you'd like to have an early renewal of your plan and they should be able to put that through for you.

Click here to send a message to the moderators (include description of issue, phone number, account number, pin and e-mail)