topic Re: Early renewal in Get Support

Early renewal

Jojogee — Sun, 24 Sep 2023 02:42:17 GMT

I ran out of data early with 4 days before my billing date , can I request an early renewal?

Re: Early renewal

Handy1 — Sat, 23 Sep 2023 22:10:38 GMT

@Jojogee Yes you should be able to go into your account subscriptions add on page and pick the plan or same plan and choose it right away and pay the full cost of the plan and start a new 30 day cycle ,or get support to help you do it also

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Early renewal

computergeek541 — Sun, 24 Sep 2023 02:41:56 GMT

@Handy1 wrote:
@Jojogee Yes you should be able to go into your account subscriptions add on page and pick the plan or same plan and choose it right away and pay the full cost of the plan and start a new 30 day cycle ,or get support to help you do it also
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Contacting a CSA should only be done if the plan isnt still avaiable. The Self Serve method only work if the plan is still offered. When a plan is still offered, a customer wouldn't need to contact a customer support agent.