topic Re: Plan change loyalty and auto-pay in Get Support

Plan change loyalty and auto-pay

MaxLC — Sat, 23 Sep 2023 18:05:52 GMT

Hi do I keep my $2 off loyalty + $2 off auto-pay if I change from the $15 per month plan to the $39 ($34 by paying 3 months) bringing it down to $30 per month?

Thanks!

Max

Re: Plan change loyalty and auto-pay

hTideGnow — Sat, 23 Sep 2023 18:08:07 GMT

hi @MaxLC

no extra thing to do. Change plan won't affect your rewards and you wil kep earning same rewards

So, schedule a plan change and enjoy the same savings

Re: Plan change loyalty and auto-pay

Chalupa_Batman — Sat, 23 Sep 2023 18:10:56 GMT

Hello @MaxLC

You can change plans as often as you wish. It sounds like you are currently on the old Legacy Rewards system. Never EVER EVER change over to the new points system. If you see any buttons saying "switch to our new point system".... avoid it!! I can confirm that I have switched plans 3 times and I have never lost any of my rewards. Enjoy the weekend!!

Re: Plan change loyalty and auto-pay

Handy1 — Sat, 23 Sep 2023 18:39:14 GMT

@MaxLC Old $ rewards are tied to your account not your plan . You can freely change to whatever plan you like and keep old rewards no worries just make plan change for next renewal and not immediately or you lose money in your current cycle you already paid for

Re: Plan change loyalty and auto-pay

Ish99 — Sat, 23 Sep 2023 21:16:56 GMT

I believe that you keep your rewards regardless of your plan, or how often you switch!

Re: Plan change loyalty and auto-pay

softech — Sun, 24 Sep 2023 13:56:56 GMT