topic Double Payment + Referral Code in Get Support

Double Payment + Referral Code

AERV — Sat, 23 Sep 2023 18:04:45 GMT

How can I get Public Mobile to reverse the charge (for $45 + tax)to my credit card?

Also, I think I missed able to enter the referral code when I completed the subscription.

Re: Double Payment + Referral Code

Handy1 — Sat, 23 Sep 2023 16:09:10 GMT

@AERV You need to message support for that and ask them to apply the referral code for you

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Double Payment + Referral Code

Chalupa_Batman — Sat, 23 Sep 2023 16:12:09 GMT

@AERV

Confirm with your credit card company first you were charged twice. Also, please remove the referral code as they are not permitted on the forums. As per @Handy1 , contact a CS Agent IF this indeed the case.

Re: Double Payment + Referral Code

AERV — Sat, 23 Sep 2023 16:15:28 GMT

Thanks for the response. I'm not sure how to edit the original message

Re: Double Payment + Referral Code

AERV — Sat, 23 Sep 2023 16:18:54 GMT

How can I remove the referral code from my original message?

Re: Double Payment + Referral Code

Handy1 — Sat, 23 Sep 2023 16:22:24 GMT

@AERV Tap the down arrow by time stamp in the post you want to edit