topic Re: Cancel public mobile in Get Support

Cancel public mobile

Daver667 — Sat, 23 Sep 2023 14:04:27 GMT

Since September 12, I can only call and text out, I can not receive calls, text messages, or voice messages. I can login to my account, it doesn't send code. Public mobile service agents are aware of problems, but have not fixed it. I told Public mobile service agents to cancel subscription and remove credit card. I provided the information my name, phone number, email addres. 4 last number of credit card. For 11 days there has been no help. I have tried everything that has been suggested by various people, but still can not cancel subscription and remove credit card. Everything that has been suggested has been unsuccessful.

Re: Cancel public mobile

will13am — Sat, 23 Sep 2023 14:13:54 GMT

@Daver667 , did you transfer your number into this service? It seems to me you have a stuck number transfer which is why you are not receiving calls and text.

Re: Cancel public mobile

hTideGnow — Sat, 23 Sep 2023 14:23:57 GMT

hi @Daver667

if you are not new to PM with porting, try change the network type to 3G only