topic Re: Activate new plan in Get Support

Activate new plan

Sa__na — Fri, 22 Sep 2023 23:54:50 GMT

How can I activate my new plan which I got promotion as text message

Re: Activate new plan

JRod — Fri, 22 Sep 2023 23:57:29 GMT

If you responded to take advantage of one of the texted promotional plans, it should automatically be setup to change on your next plan renewal.

Re: Activate new plan

Handy1 — Fri, 22 Sep 2023 23:57:38 GMT

@Sa__na If you replied YES to the promo text it will change on your renewal date automatically

Re: Activate new plan

Chalupa_Batman — Sat, 23 Sep 2023 00:25:25 GMT

Hi @Sa__na

Usually to accept promotional offers via text message from PM, all you have to do is reply YES and it SHOULD start on your next cycle UNLESS it's within the next few days. For example, I was offered a promo and it was to start on my next cycle. Because I was 4 days away, it wasn't processed and started the next cycle. I now have the $25 Unlimited Calling with 5GB of data.

Would you mind taking a screenshot and sharing the offer you got?