topic Switched my SIM card in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Switched-my-SIM-card/m-p/1059498#M740285 <P>I switched my SIM card and got a new one . I added the new SIM card number to my account , however it isn’t working .</P> Fri, 22 Sep 2023 21:26:19 GMT Adijah16 2023-09-22T21:26:19Z Switched my SIM card https://productioncommunity.publicmobile.ca/t5/Get-Support/Switched-my-SIM-card/m-p/1059498#M740285 <P>I switched my SIM card and got a new one . I added the new SIM card number to my account , however it isn’t working .</P> Fri, 22 Sep 2023 21:26:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Switched-my-SIM-card/m-p/1059498#M740285 Adijah16 2023-09-22T21:26:19Z Re: Switched my SIM card https://productioncommunity.publicmobile.ca/t5/Get-Support/Switched-my-SIM-card/m-p/1059499#M740286 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/328981">@Adijah16</a>&nbsp; Did you do it on lap top / computer not mobile device ? And have you rebooted the phone&nbsp;</P><P>&nbsp;</P> Fri, 22 Sep 2023 21:29:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Switched-my-SIM-card/m-p/1059499#M740286 Handy1 2023-09-22T21:29:03Z Re: Switched my SIM card https://productioncommunity.publicmobile.ca/t5/Get-Support/Switched-my-SIM-card/m-p/1059507#M740294 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/328981">@Adijah16</a>&nbsp;did you login to My Account&nbsp; and made the change at Profile page? Try login again now using Incognito/private/secret&nbsp; mode in your browser and check Profile page , check if sim card showing the new number.&nbsp; If it is, reboot your phone once more</P> Fri, 22 Sep 2023 21:44:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Switched-my-SIM-card/m-p/1059507#M740294 hTideGnow 2023-09-22T21:44:10Z