topic Re: Added US Data Addon by mistake in Get Support

Added US Data Addon by mistake

Garthox — Fri, 22 Sep 2023 11:44:23 GMT

is there a way to fix the mistake I made? I used all my points to try and add extra data to my account. I added US Roaming when I only needed regular data added to my account.

Re: Added US Data Addon by mistake

Chalupa_Batman — Fri, 22 Sep 2023 11:49:54 GMT

Morning @Garthox

You can reach a CS Agent via this link. Please check your mailbox in the top right corner for their reply.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Added US Data Addon by mistake

Handy1 — Fri, 22 Sep 2023 11:50:07 GMT

@Garthox .please submit ticket with support and ask if they can reverse this for you

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Added US Data Addon by mistake

Garthox — Fri, 22 Sep 2023 11:59:50 GMT

Thanks, I did try to submit a ticket, but that was not working and pointed me to the community. I’ll try again.