topic Re: My data has not connected yet in Get Support

My data has not connected yet

Sandermonkeyson — Tue, 04 Jan 2022 20:27:41 GMT

I have switched it on and it still does not connect to any network so I would like to know how to fix this problem please I need my data.

Re: My data has not connected yet

matbasm — Sun, 04 Feb 2018 18:47:20 GMT

Hi @Sandermonkeyson. Is this a new activation on Public mobile? If so, are you sure that your phone is compatible with the PM network? You can check it by going to: https://willmyphonework.net/ and entering your phone information & carrier Public Mobile, and it should tell you if it's compatible.

After that, you should check if the APN settings might need to be adjusted. For information regarding APN settings, please see the following knowledge base article.https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p/205906.

If that's not your issue, please provide further details.

Re: My data has not connected yet

MoreYummy — Sun, 04 Feb 2018 18:47:31 GMT

Are you able to receive/make out going phone call?

If so, follow the setting apn instruction.

Re: My data has not connected yet

Anonymous — Mon, 05 Feb 2018 05:00:15 GMT

You will need to send a private message to the @CS_Agent, giving them your phone number and 4 digit PIN, Account email address.

Detailed explanation of specific your issue .
them can help you a lot nice team service

good luck

Re: My data has not connected yet

NDesai — Mon, 05 Feb 2018 05:01:26 GMT

@Anonymouswrote:
You will need to send a private message to the @CS_Agent, giving them your phone number and 4 digit PIN, Account email address.
Detailed explanation of specific your issue .
them can help you a lot nice team service

good luck

Once again S--S, no need to bold and increase the text in your post. It seems like you are yelling at us