topic Eversafe Login in Get Support

Eversafe Login

PodunkDavis1 — Wed, 20 Sep 2023 19:10:47 GMT

I created a Public Mobile Log in and ordered a sim card. The sim card has arrived and I log in to my Public Mobile account and the screen that comes up informs me to 'Resume Activation". This takes me to a Eversafe page which asks me to log in again. When I go to log in, it says the email and password don't match, even though that is what I just logged in with to my Public Mobile account.

Re: Eversafe Login

Handy1 — Wed, 20 Sep 2023 19:18:19 GMT

@PodunkDavis1 Have you downloaded the new app to finish the activation yet ?

Re: Eversafe Login

PodunkDavis1 — Wed, 20 Sep 2023 19:30:18 GMT

I have down loaded the app, but it asks me to use a valid email address which is the one I've registered with. I think it's because I haven't been able to register the sim card because I can't get past the Eversafe login.

Re: Eversafe Login

Handy1 — Wed, 20 Sep 2023 19:30:29 GMT

@PodunkDavis1 Try clearing the app cache or uninstall it and reinstall it , if still no luck use this direct link to support to help

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Eversafe Login

PodunkDavis1 — Wed, 20 Sep 2023 19:52:01 GMT

Re: Eversafe Login

Handy1 — Wed, 20 Sep 2023 19:58:33 GMT

@PodunkDavis1 I’m sure your using the correct email and password , try again but use the reset password option this should give you code sent to email verify it , then change password or use same one again just re renter it and confirm . Then go to log in again using the “new” password or same one and this time you should be able to log in . Or use that link to support I sent you last reply