topic Re: Second Phone in Get Support

Second Phone

Wijou2 — Wed, 20 Sep 2023 19:01:53 GMT

I tried to register a second phone on my Account, not being aware that you cannot do that! I paid for a $15 plan to try the new phone BUT On the second phone I have the Same Phone Number as my main account! PLEASE Help me with this stupid mistake I made. Should I wipe the Phone and Try with another Sim Card?

Re: Second Phone

Handy1 — Wed, 20 Sep 2023 17:59:06 GMT

@Wijou2 Yes each account needs it own email , please submit ticket with support to try and straighten out

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Second Phone

Wijou2 — Wed, 20 Sep 2023 19:02:08 GMT

Have sent Private message, waiting to hear from agent, thanks

Re: Second Phone

Handy1 — Wed, 20 Sep 2023 19:05:14 GMT

@Wijou2 They should reply with in the hour with some verification questions to start before being able to help . So just keep an eye on your community in box for their reply or use this link to it

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage