topic Re: VoLTE with PM in Get Support

VoLTE with PM

Shubh2023 — Tue, 19 Sep 2023 23:23:25 GMT

I know, it might sound a little weird. I was wondering, if PM has VoLTE

Bringing the same number from a different company to PM & Canadian phone (bought last year)

Any inputs are appreciated 👍🏻

Re: VoLTE with PM

JRod — Wed, 20 Sep 2023 01:53:21 GMT

@Shubh2023

Public Mobile does have VoLTE. If you make a phone call without WiFi on you’ll see if your call stays on LTE or not. If it stays on LTE then you’re all good. All new customers should have VoLTE enabled by default if it’s supported by your device.

Re: VoLTE with PM

dust2dust — Tue, 19 Sep 2023 23:31:44 GMT

Not all phones make it so easy. What is your make and model?

Re: VoLTE with PM

Handy1 — Tue, 19 Sep 2023 23:36:40 GMT

@Shubh2023 Here’s how to

Check phone for voLTE / support

https://www.telus.com/en/support/article/how-to-use-volte

Re: VoLTE with PM

Shubh2023 — Tue, 19 Sep 2023 23:37:51 GMT

Sure because I am thinking of porting to public next week or maybe in the first week of October

So I can check it out if that is the scenario - what you mentioned about the symbol, which is there in the network!

Re: VoLTE with PM

Shubh2023 — Tue, 19 Sep 2023 23:38:23 GMT

Understandable.

Motorola edge 2021 (Canadian)

Re: VoLTE with PM

Shubh2023 — Tue, 19 Sep 2023 23:40:54 GMT

Much appreciated 👍🏻

Edit - Just checked it.

This is the message -

Your phone is compatible.

This phone will work on the TELUS VoLTE network.

Re: VoLTE with PM

dust2dust — Tue, 19 Sep 2023 23:43:09 GMT

I'm not so sure about the Telus list. This is the so-far current Public list:
https://www.publicmobile.ca/en/bc/get-help/articles/volte
But nor am I sure of that one. My phone seems to have been on volte for a while now and it's not on that list. Another customer has the identical phone and does not see the volte on their phone. It's been experienced around here that phones have been enabled and then removed. Mine still has not. So YMMV. I think for all new customers that it's a wait and see once here.

Re: VoLTE with PM

Shubh2023 — Tue, 19 Sep 2023 23:53:21 GMT

In the article - it has been mentioned that they might have a compatibility checker

can you just like share the link with me because I can't find it from that article

and I just checked out the list, it has the Motorola edge 2022, but not my phone

so I just wanted to use the checker to find out if they can check out the IMEI number with their system!

Re: VoLTE with PM

computergeek541 — Wed, 20 Sep 2023 00:20:52 GMT

@Shubh2023 wrote:
Much appreciated 👍🏻
Edit - Just checked it.
This is the message -
Your phone is compatible.
This phone will work on the TELUS VoLTE network.

The information on the Telus website is meant as a guide only. Unofrutnately, there are devices that show up as compatible according to Telus but that don't work on Public Mobile's VoLTE (even some Telus-sold devices).

Re: VoLTE with PM

Shubh2023 — Wed, 20 Sep 2023 00:32:09 GMT

Oh I see. A little weird but, have to see!

Re: VoLTE with PM

dust2dust — Wed, 20 Sep 2023 01:51:02 GMT

So the question occurs to me, why does it matter? If you think you'll be going to the states with either roaming option then maybe. But that's really the only place to be concerned. Oh and parts of MB. While providers will be slowly removing the old UMTS network, we allegedly have until the end of 2025 to do something about it. And not having volte will still mean being able to talk on that network.

Re: VoLTE with PM

Shubh2023 — Wed, 20 Sep 2023 01:56:19 GMT

Well, that is true, that it may not, but, have got some experience with call quality in 3G & 4G VoLTE
It differs, plus, the network can be a thing, considering that we now have 5G, so, VoLTE should be a common thing. That is why I was curious about it!

Re: VoLTE with PM

will13am — Wed, 20 Sep 2023 02:07:31 GMT

@Shubh2023 wrote:
Well, that is true, that it may not, but, have got some experience with call quality in 3G & 4G VoLTE
It differs, plus, the network can be a thing, considering that we now have 5G, so, VoLTE should be a common thing. That is why I was curious about it!

Well unfortunately VoLTE is can be hit and miss even when compatibility appears to be assured. There are also 5G phones that don't get 5G access. It is best to be wary of these things in advance so that there are no bad surprises. The service works fine without VoLTE or 5G.

Re: VoLTE with PM

Shubh2023 — Wed, 20 Sep 2023 02:11:45 GMT

Sure, that is still OK with me! Even if I don't see VoLTE or 5G initially (touch/knock on wood), I am still joining Public soon, changing from my current operator to PM
I liked the offers + 5G + rewards/benefits & pre-paid service (have used prepaid most of my life) so, I would be more than happy to use & explore the facilities, Public Mobile has to offer!