topic Re: Need a transfer number in Get Support

Need a transfer number

Ozwall — Tue, 19 Sep 2023 20:52:32 GMT

I tried transferring my number but it keeps requesting confirmation with the number but it is currently not working because Rogers currently froze it

Re: Need a transfer number

Handy1 — Tue, 19 Sep 2023 20:52:01 GMT

@Ozwall Did you reply YES to the rogers text to confirm the port ? The rogers account needs to be active to port . There’s a number for live support that can re trigger the port request will send you it private message and get it fixed

Re: Need a transfer number

computergeek541 — Tue, 19 Sep 2023 20:52:21 GMT

@Ozwall wrote:
I tried transferring my number but it keeps requesting confirmation with the number but it is currently not working because Rogers currently froze it

You'll need to make that number at Rogers active gain before you can try again to port to Public Mobile. You'll need to contact Rogers if your Rogers service isn't active at the moment.

Re: Need a transfer number

Ozwall — Tue, 19 Sep 2023 20:54:00 GMT

Can I just get a new number with you guys then? I just got this SIM card

Re: Need a transfer number

Handy1 — Tue, 19 Sep 2023 20:54:51 GMT

@Ozwall Yes absolutely

Re: Need a transfer number

Ozwall — Tue, 19 Sep 2023 20:55:33 GMT

Okay how so??

Re: Need a transfer number

Handy1 — Tue, 19 Sep 2023 20:57:35 GMT

@Ozwall Log into your account profile page and pick new number or get support to help you

Change # on profile tabs

link to support

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Need a transfer number

Ozwall — Tue, 19 Sep 2023 21:07:05 GMT

That doesn’t work because it won’t even let me access anything with two factor authentication asking for my number

Re: Need a transfer number

Handy1 — Tue, 19 Sep 2023 21:08:25 GMT

@Ozwall So use this direct link to support to help you with that . Then Hubble able to log in and the code be sent to that sim

send a private message To CS_Agents click

VVVVV Link below VVVVV

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437