topic Re: Scheduled Maintenance for EverSafe Login in Get Support

Re: Scheduled Maintenance for EverSafe Login

mderbas — Tue, 19 Sep 2023 00:35:12 GMT

Is it down here in Toronto? I amtrying to finish the purchase and activate a sim and keep ask me to finish activation or login page which I already logged in and sent an activation code to email. However when click either options it will take me to a new window for login again and the same credential fails

Re: Scheduled Maintenance for EverSafe Login

softech — Tue, 19 Sep 2023 12:14:50 GMT

@mderbas

Activation portal was up at the time you were activating

You weren't using the app to activate, were you? Please install the PM app on your phone and continue with the Subscription using the app

if still unable to login on the app, you can engage support by messaging them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Scheduled Maintenance for EverSafe Login

mderbas — Wed, 20 Sep 2023 04:05:12 GMT

Thank you, i figured it out late