topic Re: requesting a SIM card with the same number in Get Support

requesting a SIM card with the same number

MohmedESelim — Mon, 18 Sep 2023 23:39:42 GMT

Hi,

My public mobile SIM is damaged. I would like to change my SIM but without having a new number.

How can I do that ?

please advice ?

thanks in advance.

Re: requesting a SIM card with the same number

Handy1 — Mon, 18 Sep 2023 23:41:25 GMT

@MohmedESelim get a new SIM card in hand then log into your account profile page and sim. Add swap the number like this

SIM SWAPPING profile tabs

Note only do this on lap top or computer/ not mobile device

Re: requesting a SIM card with the same number

MohmedESelim — Mon, 18 Sep 2023 23:43:46 GMT

Thanks, Mayor,

How can I get a new SIM card?

Re: requesting a SIM card with the same number

MohmedESelim — Mon, 18 Sep 2023 23:44:47 GMT

@Handy1 How can I buy a new SIM card

Re: requesting a SIM card with the same number

dust2dust — Mon, 18 Sep 2023 23:47:33 GMT

You can buy online from here, from Amazon, and in corporate stores. Click on the Pick up a sim card link down below to find a store near you. Call ahead to check stock.

Re: requesting a SIM card with the same number

DennyCrane — Tue, 19 Sep 2023 02:43:06 GMT

@dust2dust I don't recommend buying direct from Public Mobile, especially if their current sim is damaged and they need to get up and running quickly. It can take weeks to be delivered.

Amazon for $4.99 is a great deal:

Public Mobile Prepaid SIM Prepaid Phone - (Universal/SmartPhones), Packaging May Vary https://a.co/d/0TySTlK

Or find a local retailer: https://www.publicmobile.ca/en/on/pick-up-SIM

Re: requesting a SIM card with the same number

dust2dust — Tue, 19 Sep 2023 03:16:28 GMT

@DennyCrane- Oh I agree. I don't understand how people can wait for the mail. I can't stand the waiting. The question was asked - how can I buy a new sim card - those are the ways. I would always choose to buy from a store.