topic A Question About Payments in Get Support

A Question About Payments

AngryZookeeper — Sun, 17 Sep 2023 20:04:43 GMT

My services (including tax) cost $50.85 a month.

If I add 50.85 to my account through the website a few days before the payment is scheduled to go through, will it still charge my credit card as it normally does.

I'm just trying to control when the payment happens because I find the Public Mobile billing cycle unsatisfactorily erratic. If you guys could bill on the same calendar day of every month this wouldn't be a big issue. So instead I want to pay the bill in advance when I know I have the money instead of having you hit my credit card unexpectedly when the money isn't there.

Re: A Question About Payments

Chalupa_Batman — Sun, 17 Sep 2023 20:07:28 GMT

Hi @AngryZookeeper

You can get a voucher and add to the account so the exact amount comes out. You also have to realize PM is billed every 30 days not by month.

Re: A Question About Payments

Handy1 — Sun, 17 Sep 2023 20:09:14 GMT

@AngryZookeeper No if you have enough money in available funds account then it will not use your credit card on file

Add all plans are 30 days or 90 days so won’t always be the same date every month . But your doing the right thing to make it work that way for you .

Re: A Question About Payments

AngryZookeeper — Sun, 17 Sep 2023 20:08:21 GMT

Is there a reason why "Add Funds With a Credit/Debit Card" won't work?

Re: A Question About Payments

Chalupa_Batman — Sun, 17 Sep 2023 20:10:27 GMT

Honestly, I can never understand the add funds to account when it doesn't always work. Hence the reason it's easier just to go to Shoppers Drug Mart and purchase a Voucher from the cashier.

Re: A Question About Payments

hTideGnow — Sun, 17 Sep 2023 20:10:45 GMT

hi @AngryZookeeper

it should work. Please try again using Incognito/Private/Secret mode on your browser

Re: A Question About Payments

AngryZookeeper — Sun, 17 Sep 2023 20:11:34 GMT

Thank you for useful information.

Re: A Question About Payments

AngryZookeeper — Sun, 17 Sep 2023 20:12:26 GMT

This has zero relevance to my question.