topic Re: Can’t connect to network when out in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1054990#M737043 <P>What do you mean "when out"? Turn off your wifi. Then look at your cell bars of reception (not that wifi would change the reception). What network are you connected to? Try a full power down restart.<BR />Did you recently sign up? esim or card?</P> Thu, 14 Sep 2023 23:42:31 GMT dust2dust 2023-09-14T23:42:31Z Can’t connect to network when out https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1054986#M737039 <P><STRONG>I cannot connect to public mobile network when out and have tried everything! I’m paying for a service I cannot use!&nbsp;</STRONG></P> Thu, 14 Sep 2023 23:38:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1054986#M737039 Granzita 2023-09-14T23:38:57Z Re: Can’t connect to network when out https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1054988#M737041 <P>Hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/326585">@Granzita</a>&nbsp;</P><P>What kind of phone do you have?</P><P>If it's an iPhone, go into Settings, then Cellular then turn off automatic and click Public Mobile. Then reboot. Let us know if this worked.</P> Thu, 14 Sep 2023 23:40:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1054988#M737041 Chalupa_Batman 2023-09-14T23:40:02Z Re: Can’t connect to network when out https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1054990#M737043 <P>What do you mean "when out"? Turn off your wifi. Then look at your cell bars of reception (not that wifi would change the reception). What network are you connected to? Try a full power down restart.<BR />Did you recently sign up? esim or card?</P> Thu, 14 Sep 2023 23:42:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1054990#M737043 dust2dust 2023-09-14T23:42:31Z Re: Can’t connect to network when out https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1055042#M737078 <P>When I’m out away from my home wifi. I turned off wifi and I don’t see public mobile… I recently Aiden’s up a month ago with esim</P> Fri, 15 Sep 2023 01:14:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1055042#M737078 Granzita 2023-09-15T01:14:13Z Re: Can’t connect to network when out https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1055043#M737079 <P>It doesn’t show public mobile as an option only a personal and private option…</P> Fri, 15 Sep 2023 01:15:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1055043#M737079 Granzita 2023-09-15T01:15:03Z Re: Can’t connect to network when out https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1055082#M737106 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/326585">@Granzita</a>&nbsp;</P><P>Try resetting the Network setting on your phone and see if that works.</P> Fri, 15 Sep 2023 02:48:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-connect-to-network-when-out/m-p/1055082#M737106 BKNS27 2023-09-15T02:48:50Z