topic Re: problems making and receiving calls. in Get Support

problems making and receiving calls.

darrylb905 — Tue, 04 Jan 2022 20:26:33 GMT

I'm currently having issues receiving and making phone calls. The phone phone dials and nothing happens (no ring tone).

NDesai — Thu, 01 Feb 2018 22:45:35 GMT

Did you just activate your sim? If yes, did you port in your number?

Are you getting any reception on your phone?

inigo_151 — Fri, 02 Feb 2018 01:04:43 GMT

Your sim card might be broken. I've had this happen to one of my phones a couple years back.

MoraMan — Fri, 02 Feb 2018 03:14:36 GMT

Does your data work? make sure you're not on wifi. If so, do you have the corect plan set up?

if data works and the plan is correct for talk and data you may need to contact the moderator team:

Try sending a message to the moderator team here , they are PM employees:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Your message should include:
- Email address
- PM phone number

- Account PIN

- Detailed explanation of the issue