topic Re: Changing plans before renewal in Get Support

Changing plans before renewal

Jmp-2011 — Thu, 14 Sep 2023 17:57:05 GMT

I went to change my plan to the 39 dollar(90 day 34) my plan billing dates are September 10-October 10. I am already charged for this time. Will I also be charged for the new plan or will they deduct what I had already paid with current plan?

Re: Changing plans before renewal

Handy1 — Thu, 14 Sep 2023 17:58:56 GMT

@Jmp-2011 It best to change plan for next renewal . If you do it immediately you will pay $102 upfront with 60GB to use for 90 days and not get refund for your current cycle you already paid for

Re: Changing plans before renewal

JRod — Thu, 14 Sep 2023 18:00:44 GMT

@Jmp-2011

PM is prepaid so you will not be refunded for any of the services you don’t use. If you decide to renew early you will pay the full amount immediately. This is why many suggest changing upon renewal so you get to utilize the full service that you already paid for.

Re: Changing plans before renewal

esjliv — Thu, 14 Sep 2023 17:59:53 GMT

@Jmp-2011 - if you choose to Change Now, you lose out on what was already paid with your current plan; no prorating.

Did you notice the option to 'Change on next renewal'? That is the one you that you choose, so you don't lose out on any paid funds already.

Re: Changing plans before renewal

Bigjay83 — Thu, 14 Sep 2023 18:00:01 GMT

@Jmp-2011 If you "Change Now" then you will be required to pay the new subscription. Since PM is prepaid I doubt a refund or credit will be given.

If you can wait, it is probably best to "Change on Renewal"

Re: Changing plans before renewal

Janii — Fri, 15 Sep 2023 03:57:00 GMT

PM is prepaid so it’s charge you the full amount right away. My suggestion, It’s better change your plan few days before your new cycle or click on “Change on renewal” and sometimes PM might have better plans closer to your renewal date so it’s safer to wait.